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Privacy Policy 

About this policy

Food by Hope is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

 

 

 

 

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

 

By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.

 

Who are we?

Food by Hope is a private dining business based in: Newbury

Our registered address is: 55 Greenham Rd, Newbury Berkshire RG14 7HY

 

How do we collect information from you?

We collect information from you:

 

  • When you make an enquiry.

  • When you sign up to marketing emails.

 

 

What type of information is collected from you?

 

When you access our sites:

There is “Device Information” about your computer hardware and software that is automatically collected by Food By Hope. This information can include:

 

  • device type (e.g. mobile, computer, laptop, tablet)

  • cookies

  • operating system

  • IP address

  • browser type

  • browser information (e.g., type, language, and history)

  • domain names

  • access times

  • settings

  • referring website addresses

  • other data about your device to provide the services as otherwise described in this policy.

 

 

Location information:

If you use our website, we may receive your generic location (such as city or county).

 

How is your information used?

Our use of your personal data will always have a lawful basis, either because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

 

  • Internal record keeping.

  • Improve our services.

  • Send marketing communications if you have opted in to receive them.

  • We may use the information to customise the website according to your interests.

 

 

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

 

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

 

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

 

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. Furthermore, you can change your marketing preferences at any time by contacting us by email at foodbyhope@gmail.com

 

You have a right to request a copy of the personal information that Food by Hope holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: foodbyhope@gmail.com 

 

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected

 

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

 

 

Changes to this statement

Food by Hope will occasionally update this Privacy Policy to reflect company and customer feedback. This policy was last updated in February 2020

 

Contact Information

Food By Hope welcomes your comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact us via email. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

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